Your website has stopped responding. Worse yet: your hosting provider tells you that the data was lost during an outage. You look for your backup. It doesn’t exist—or it’s three weeks old. This scenario happens. More often than you might think. And most of the time, the victim didn’t realize that their automatic backup wasn’t configured correctly.
Key Takeaways
- An automatic backup is not the same as a remote backup: check where your data is stored.
- On Nindohost shared hosting plans, backups are already included (weekly on Rise, daily on Flow and Lift).
- On VPS and dedicated servers, backups are not included by default: it is up to the customer to set them up.
- The Nindohost Backup service stores your data on a remote server on a separate network.
- You can restore your data yourself from your customer portal, without contacting support.
Three Questions to Ask Yourself Right Now
Before you go any further, ask yourself these three questions. If you can't answer any of them with certainty, you have a problem to address.
How often does your automatic backup actually run?
Daily? Weekly? Monthly? Some hosting providers refer to “backups” without specifying the frequency. A weekly backup could mean losing 7 days’ worth of data in the event of an incident.
Is your data stored on a remote server or on the same machine?
This is the most critical issue. An automatic backup stored on the same server as your website does not protect against hardware failure, a ransomware attack, or a fire at the data center. It will be lost along with your original data.
Have you ever tried a restaurant?
An automatic backup that you've never tested is a false sense of security. The moment you need it is not the time to discover that it's corrupted.
If you can't answer these three questions with certainty, the rest of this article is directly relevant to you.
What's Already Included Depending on Your Hosting Plan
The situation varies depending on which plan you use with Nindohost.
About shared hosting: Backups are automatically included
If you're using Nindohost shared hosting, the backup is already configured and active:
These backups cover your files, databases, and emails. If you're on a shared hosting plan, your basic protection is already in place.
Learn more about Nindohost's shared hosting →
Cloud plans: daily backup included
Nindohost Cloud plans (Comet, Star, Cosmos) include a daily automatic backup. It is stored on a remote server and can be accessed from your customer portal.
On VPS and dedicated servers: nothing is automatic by default
This is where most incidents occur. On a VPS or dedicated server, you have full control over your environment—including the responsibility for setting up your backups. Nindohost guarantees access to the server and hardware. Data backup, however, is your responsibility.
If you haven't set up an automatic backup solution on your VPS or dedicated server, your data is not protected.
The Nindohost Backup Service: How It Works
Nindohost's managed hosting automatic backup service is available starting at 149 DH (excluding tax) per month. It is particularly well-suited for VPS and dedicated server customers who do not have an automatic backup solution in place.
Here's what it actually includes:
What Happens When a Web Hosting Plan Expires Without Renewal
Here’s a concrete example to illustrate the importance of backups: this is what happens at Nindohost if a hosting service expires without being renewed.
Your data remains available and can be restored free of charge.
Your data is still on the backup servers, but retrieving it will incur a restoration fee.
The data is permanently deleted; it cannot be recovered.
This policy clearly illustrates why having a remote, independent backup of your hosting provides an extra layer of protection. If your hosting goes down or expires, your remote backup will still be accessible.
When Should You Choose Full-Service IT Outsourcing?
The Backup service takes care of your data. But if you’d like to outsource all technical monitoring of your server, Nindohost’sfull-service managed hosting (starting at 199 DH excl. tax/month) goes a step further:
- Proactive monitoring: Your server is monitored around the clock, and anomalies are detected before they become incidents
- Regularly applied updates and security patches
- System administration support: installation, configuration, optimization
- 24/7 Priority Support for All Technical Issues
If you manage a website that is critical to your business—such as an e-commerce site, a business application, or a news site—and you don’t have an in-house system administrator, full-service IT outsourcing is the safest solution.
Learn more about Nindohost's comprehensive managed hosting services →
FAQ
Does the automatic backup included with shared hosting also protect my emails?
Yes. On Nindohost shared hosting plans, the backup includes your website files, MySQL databases, and emails.
Can I restore my website myself, or do I need to contact support?
On shared plans and with Nindohost's Automatic Backup service, you can restore your data directly from your customer portal. You don't need to contact support to initiate a standard restore.
How often are backups performed with the Managed Backup service?
The frequency is set during service setup based on your needs. It is typically daily for most use cases. For highly critical environments, a higher frequency can be configured.
My VPS is hosted by Nindohost, but is the backup service available for servers hosted elsewhere?
Yes. The Nindohost Backup service is available even if your infrastructure is hosted by another provider. Contact the team to determine the configuration that best suits your situation.
How long are backups retained?
The retention period depends on the selected configuration. For shared plans, daily backups are retained for 7 days and weekly backups for 7 weeks.
An automatic backup that really works is one that’s remote, tested, and accessible in less than 5 minutes. If you’re not sure whether yours meets these three criteria, now is the time to take action—before an incident forces you to do so in a rush.
Secure your data with Nindohost's Backup ServiceNeed comprehensive technical support? Learn more about Managed IT Services →
Israe leads content strategy at Nindohost, crafting insightful articles and practical guides to help businesses and individuals turn web hosting, domains, and online tools into real growth opportunities.
